Description

The Manager, Online Learning is primarily responsible for managing and coordinating ongoing NACUBO online programs and initiatives that support the goals of the organization and its members. The Manager, Online Learning is responsible for scheduling, implementing, and executing online learning products and services, including webinars, online programs, microlearning, and self-study courses. These responsibilities include identifying and tracking all tasks, projects, timelines, and deliverables for assigned projects. The Manager, Online Learning is expected to coordinate all required resources to achieve identified goals, escalating issues and producing resolutions as necessary. 

The Manager, Online Learning will engage collaboratively with other members of the NACUBO staff and reports to the Director, Leadership Development.
 
Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Project Management and Administrative Support  

• Manages NACUBO’s online learning accounts, including email, Zoom webinar, media library, and ELEVATE learning management system (LMS)
• Coordinates registration, product set up, and implementation for online and hybrid events, online courses, and recordings
• Assists online presenters, moderators, registrants, and attendees both before and during online programs
• Aids in the production and publication of NACUBO podcasts
• Compiles weekly registration and revenue data related to online educational products
• Supports the Leadership Development team with program initiatives and tasks, as appropriate. 

Logistical Management  

• Manages logistical planning and production for online programs, including web posting, event registration, credit tracking, speaker preparation, speaker/program evaluation, day-of coordination, member support and communication, and event follow-up.
• Plans and develops NACUBO Annual Meeting mobile application in collaboration with Leadership Development, Business Development, and Marketing.
• Collaborates with subject matter experts and speakers for the development of online offerings. 

Requirements

Competencies 

• Analytical/Problem Solving
• Customer/Member Focus
• Project Management
• Technical/Professional Knowledge
• Knowledge Innovation
• Consistent Communication
• Teamwork
• Outcomes Focus
• Leadership 

Qualifications  

• Bachelor's degree from a four-year college or university (or equivalent experience).
• Three to five years of experience with coordinating online education programs or the equivalent in a professional association preferred.
• Proficiency using Windows-based applications, database administration, and learning management systems.
• Excellent verbal and written communication skills.
• Must apply quality control processes to deliverables.
• Strong interpersonal and organizational skills with a well-developed orientation to accurate attention to detail.
• Must show good time management skills, including adherence to deadlines and the ability to handle multiple tasks and deadlines simultaneously.
• Must be able to work independently as well as collaboratively in a team environment.